This course provides an overview of executive administration management in today’s organizations. It examines strategic planning for an organization and the role of executive administrators in supporting senior leadership and organizational operations. The course defines executive administration, leadership support systems, and organizational coordination, and it describes how effective administrative practices and skilled administrative professionals can be core competencies for organizations.
Strategic challenges will be discussed regarding managing complex schedules, coordinating cross-departmental communication, ensuring confidentiality, and navigating legal and ethical considerations in executive decision-making. Additional topics include project coordination, meeting and document management, stakeholder communication, and the integration of technology to enhance administrative efficiency.
Furthermore, the development and use of administrative performance metrics are explored, along with specific strategic tools such as workflow analysis, productivity tracking, communication frameworks, return on administrative investment (ROAI), and internal administrative audits. Emphasis is placed on how these tools enhance organizational effectiveness, support executive leadership, and strengthen overall operational performance.